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Troubleshooting In the table below, you see a summary of your browser’s current configuration settings, based on an automatic status check. Please review this information before proceeding. Any adjustments you make to your browser’s configuration settings will be reflected in the table, but changes will only be displayed once this page has been reloaded. To reload this page and verify your new settings, click here.
The Java plug-in upgrades the Java Virtual Machine (JVM) which ships with your browser, to a version that can support our application. Here is what you have installed on your computer:
If the information above does not solve your problem, please copy the entire table, paste it into an email, and send it to /members/support/feedback.asp. This will assist us in troubleshooting your specific problem. Also specify the version of your browser's native JVM and your JVM plu-in, if any. |